> ## Documentation Index
> Fetch the complete documentation index at: https://docs.proprietas.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Inbox

> Notifications and documents awaiting review, in one place.

The **Inbox** is where Proprietas puts the things that can't wait for you to go looking: a deadline approaching, a payment overdue, a new issue, someone requesting access, and documents waiting for you to check before they're filed. It replaces the separate Notifications page.

Open it from the **Inbox** icon at the top of the sidebar, with <kbd>g</kbd> then <kbd>i</kbd>, or go to `/inbox`. The sidebar icon shows a count of unread notifications plus documents waiting for review. Click it for a quick list of recent items, then **Open Inbox** for the full page.

## Tabs

| Tab | Shows |
| - | - |
| **All** | Documents awaiting review first, then your notifications, unread first |
| **Unread** | Notifications you haven't read yet |
| **Needs Review** | Only the documents waiting to be filed. See [Document intake](/documents/intake#the-inbox) |

**Mark All Read** sits at the top of the page whenever you have unread notifications.

## Working a Notification

Click a notification to go to the thing it's about: an obligation, a rent payment, a work order, or the relevant Settings panel (a join request opens Members).

Each row has a **⋮** menu:

| Action | Key |
| - | - |
| **Open** | <kbd>O</kbd> |
| **Open in New Tab** | |
| **Mark as Read** / **Mark as Unread** | <kbd>U</kbd> |
| **Delete** | <kbd>D</kbd> |

The keys work while the menu is open.

## Searching

Click the **search** icon beside the tabs and type to filter by title or detail, for example a tenant name or a site. The search stays applied as you switch tabs. Press <kbd>Esc</kbd> or the **×** to clear it.

## Selecting Several

Click **Select** to tick notifications in bulk. Click a row to add it, or **Select All** for everything on the page, then **Mark Read**, **Mark Unread** or **Delete**. Press <kbd>Esc</kbd> or **×** to leave selection.

Deleting is never instant: the rows disappear and a toast offers **Undo** for 10 seconds before anything is removed. This applies to the row menu's **Delete** too.

## Live in the App

While Proprietas is open, new notifications arrive in **real time**. A toast slides in as it happens, whether that's a fresh issue from a reporting link or an update on a work order, and clicking it takes you straight there. There's also an optional **chime**, so a busy estates desk can hear a new issue land. Chimes are a per-device setting under **Settings → Notifications**, so you can have sound at your desk and silence on a laptop in a meeting.

## What You Get Notified About

* **Compliance**: pre-expiry reminders at 90, 60, 30 and 7 days
* **Rent**: due soon, overdue, and earlier payments [assumed paid](/leases/rent-and-payments#assumed-paid) on a new schedule
* **Members**: invitations accepted, new join requests
* **Work orders and issues**: assignments

## Choosing Your Channels

Under **Settings → Notifications**, you control each category independently:

* **In-app** vs **email** per category
* A **weekly digest** option
* **SMS** reserved for the 7-day compliance red line

So a compliance officer can take expiry reminders by email while a manager takes only the weekly digest.

<Tip>
  Reminders route to a regime's **Responsible Person** and an **escalation contact**, not one catch-all address. Set these per site so the right person gets the nudge. See [Reminders & escalation](/compliance/reminders).
</Tip>


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